English (UK)
Cancellation policy
Cancellation policy
You may revoke your contractual declaration within 7 days without stating reasons in text form (e.g. letter, fax, e-mail) or – if the goods are delivered to you before the deadline – by returning the goods. The period begins after receipt of these instructions in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfilment of our duties to provide information. The revocation is to be sent to:
E-mail: enquiries@namceebliss360.com
Consequences of revocation In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return the goods received in full or in part, or only in a deteriorated condition, you must compensate us for the loss of value. You only have to pay compensation for the value of the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond the inspection of its properties and functionality. By “testing the properties and functionality” we mean testing and trying out the respective goods, as is possible and customary in a shop, for example. Goods that can be sent by parcel post are to be returned at our risk. You shall bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 200,000 Naira or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you. Items that cannot be sent by courier will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your notice of cancellation or the item, for us with its receipt.
Notes on data processing
(1) The provider collects data of the customer within the framework of the processing of contracts. In doing so, it shall observe the statutory provisions. Without the customer’s consent, the provider will only collect, process or use the customer’s inventory and usage data insofar as this is necessary for the processing of the contractual relationship and for the use and billing of tele-services.
(2) Without the customer’s consent, the provider will not use the customer’s data for the purposes of advertising, market or opinion research.
(3) The customer has the possibility at any time to call up the data stored by him/her under the button “My data” in his/her profile, to change or delete this. In all other respects, reference is made with regard to the customer’s consent and further information on data collection, processing and use to the data protection declaration, which can be called up in printable form on the provider’s website at any time via the “Data Protection” button. 11 Final Provisions (1) Contracts between the Provider and the Customers shall be governed by the law of the Federal Republic of Nigeria, excluding the UN Convention on Contracts for the International Sale of Goods. (2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of the provider. (3) The contract shall remain binding in its remaining parts even if individual points are legally invalid.
